Customers

Our menus have something on them for everyone, whether they’re avoiding meat, watching their weight, managing a food allergy, or looking to try something new. We’re proud of it all.

Our Customer Targets:

o Always offer at least two main meals under 800 kcals
o Keep a minimum of 18 vegan dishes and 36 gluten-free dishes on the menu

Helping people make healthy choices

We want to make it easy for our customers to make healthy choices and always offer a couple of tempting main menu items that contain fewer than 800 calories.

We also let our customers know on our printed menus that they can swap their burger bun for lettuce.

We want parents to feel good about the choices on offer, and all children’s meals come with a complimentary starter of crudites and hummus, and a carton of fruit juice.

Something for everyone

Whatever they’re hungry for, we want our customers to find something that’s right for them. We are well known for our vegan and gluten-free choices; we always offer at least 18 vegan options and 36 different gluten-free items on our menu.

We understand that customers with allergies depend on us to provide them with a safe meal and we take that responsibility very seriously. We have a comprehensive Food Allergen Management process that seeks to minimise risk, and customers can filter the online version of our menus to their specific needs.

Making our menus even better

We have partnered with the ‘Angry Chef’ Anthony Warner to explore how we can improve the nutritional profile of our menus. With his guidance, we have begun reformulating our bestsellers to reduce the amount of saturated fat they contain. We’re looking at ways to reduce salt, fat, and sugar, too.

It’s not just about taking things out; when we develop new dishes, we think about how we can help our customers to get more fibre, wholegrains, fruit, and veg into their diets.