People

We care about our teams and want everyone to enjoy working at Loungers.

Our Targets:

o 80% of our people “enjoy working at Loungers”
o 50% of our managers promoted from within
o 40% of senior leaders to be women

An enjoyable place to work

We want our people to feel great about working for us. They set the tone in our café restaurants, and they are responsible for the quality of the food and drink that we serve – so it is in our interest to take good care of them and give them a great experience. Our independent, non-corporate culture allows us to do that in our own way.

Every year, we ask the whole team how they feel about working for Loungers. 80% of respondents agree with the statement “I feel accepted and can be myself here”, and three-quarters agree that they “enjoy working for Loungers”.

We promote from within

Our ambitious growth strategy means that we create more than 1,000 new jobs a year (on a rolling basis) in our local communities. As we grow, we need more leaders. We aspire to fill half of all management roles from within, so we invest in developing our people to prepare them to take on more responsibility. We run structured development programmes and encourage regular career development conversations.

We want more women at the top

Overall, more than half of our workforce is female. Today, 30% of senior leadership positions are held by women, and we are challenging ourselves to increase that to 40%.

To help develop our female talent pipeline, we run a female leadership development programme and insist on balanced shortlists when recruiting for senior roles.